Can I Do Anything? Contact Attorney General's Office
Here’s the form: https://www.consumer.ago.mo.gov/
Many have asked us if there is anything they can do about the current situation of having to use City Cable.
The only real place to file a complaint is on the AGO’s Consumer Complaint department. I pay for Cable Internet service on the north side of town and City Cable is the only broadband service available; so I filed a complaint on the form.
In the Company field I put “City of Poplar Bluff” since it was City Council who voted to do this. In the payment, I selected “Other” and put May 9th as the date since that is when the connection was moved from SEMO.net to MyCityCable.
You can write your own description, here’s what one person told me they posted:
The City used it’s monopoly power to drive out the competition on the citizen owned network. For 8 years the citizens have had a choice of Internet Service Provider, now there is no choice and everyone must select the City’s own Internet service. Please investigate.
Here’s the form.