Emails Claiming to be from Support

Mar 06, 2012

We want to remind users that’s Support department will never email you asking for your username and password, or asking you to download a file to update settings. We’ve seen another incident of a scammer trying to steal users’ accounts by emailing them claiming to be Support. If you receive such an email, do not reply to it or any address contained within, and do not click any links asking you to update or verify settings. Please simply delete the email.

If you’re ever in doubt about if an email came from us, please do not hesitate to call our office.