Today SEMO.net received a counterclaim from the City of Poplar Bluff with three counts claiming that SEMO.net has not paid all invoices in full and owes $120,000. We want to assure the citizens of Poplar Bluff that we filed a letter of dispute with every payment made since the new rates went into effect last fall. We filed our dispute according to the process stated in the "Municipal Utilities and City Cable Policy Manual Appendix C" and filed an appeal as explained in step S3:03. However, the city did not schedule a de novo dispute hearing before the Municipal Utilities Advisory Board after we asked on a number of occasions for the dispute hearing to be scheduled.

Toni Becker will give you an incredible trip through the nostalgic songs of the 70s, 80s and 90s on Saturday evening (Apr 9) from 8 to 11pm at the Wine Rack. Come out and enjoy! Call for reservations 785-0999 to get a good table. [entertainment cover charge will be added to your bill]

Dear SEMO.net cable Internet customer, Sadly, Monday evening the City Council voted to change the date to end Open Access from mid-October to May 9th. SEMO.net has filed a Motion for a Temporary Restraining Order in an attempt to prevent the City from carrying out this newest ordinance.

UPDATE: Judge Pritchett recused himself and neither Clarkson nor Bloodworth would take the case. We are currently awaiting the Missouri Supreme Court to assign a judge to our case. Our Temporary Restraining Order hearing was originally scheduled for 1:30 today (Thursday), we hope that a judge will be assigned prior to City Council's meeting on Monday evening. ORIGINAL POST: In an effort to keep our customers up to date on SEMO.net's legal proceedings, I wanted to share with you our newest filing.

Dear Friends, Associates, and Citizens of Poplar Bluff, I've tried every possible way to convince our city leaders and managers to come to a reasonable solution regarding Open Access over the past ten months. We have advised the City that we believe they are breaking a number of Missouri laws. Back in December, we began paying for Open Access using the City's dispute process, the city still has not scheduled our dispute hearing. On several occasions we have been warned that the City will accelerate our termination from the network and Monday's council meeting Agenda is set to discuss a "revision" to the Open Access Policy. I can only assume that is their intent. Every attempt of ours has failed.

semo.net is looking for a qualified individual to fill a customer service/technical support position in Poplar Bluff, Mo. Ideal candidates will have great customer service, multi-tasking, typing and communications skills, as well as proficiency in computer and internet use. Our customer service agents assist customers with internet related problems over the phone and in our office, including home networking, browser and email troubleshooting, and connectivity related issues with DSL, fixed Wireless, Cable Internet and Dialup. They handle account setups and changes, as well as process payments for our users. Customer service and/or technical support experience a must, computer/networking certification or degree a definite plus. Please stop by our office at 1877 N Westwood in Poplar Bluff to apply, or forward