Here's the form: https://www.consumer.ago.mo.gov/ Many have asked us if there is anything they can do about the current situation of having to use City Cable. The only real place to file a complaint is on the AGO's Consumer Complaint department. I pay for Cable Internet service on the north side of town and City Cable is the only broadband service available; so I filed a complaint on the form.
Dear Cable Internet customers, Amazing how I'm now being blamed for this Monday deadline. I know many (or maybe most) of you have been told by the clerks at MyCityCable that somehow I'm responsible for all of this so I'd like to at least attempt to set the record straight. I met with Michael Pry & David Presley on Tuesday, April 5th, and confirmed that if we lost our injunction we could provide them an electronic list of all customers within days of the judgment being rendered to transfer over. David Presley took me into Mr. Bach's office, who agreed to the same. We all agreed that the customer should not suffer because of our differences or the lawsuit.
Dear Customers and Friends, Sadly, we found out today that our injunction was denied and we have to hand over all of our cable internet customers to MyCityCable. As we find out more, we will post it to the web site. As I've stated before, we will work to make this an easy transition for you. Over the next weeks you will receive several emails about this transition.
Today we filed our final brief in support of our application for the preliminary injunction to stay on the cable internet system until a trial. You can read it here. We've been told that the opposition will file their brief by tomorrow; then it is all in the judge's hands. Thank you all for your support during this unpleasant process.
First, I know that many have been praying for our staff and company and we appreciate and are humbled by the outpouring. The hearing on Friday went very well. We told our story and supported it with facts. We were also able to shed light on many of the city's allegations which made our case even stronger.
